Average Reviews:
(More customer reviews)The GPS itself is fine, good size and works out of the box with the maps they preinstalled.
Unfortunately I was more than a little frustrated when I connected it to my mac and received error after error trying to link it to the TomTom Home website for updates/etc.
After installing and reinstalling their software and getting error message after error message I called TomTom Support.Their phone menu does not even indicate the device exists.I was told to check back in two weeks and try then because they do not yet have their system in place to support this product via TomTom Home.
Today I got an automated email from TomTom that essentially said they were closing out my service report (generated while I tried to connect to their site the first day of ownership) because I had not responded to an email that they did not send to me and they considered the problem SOLVED.Wow, great support.I tried again today and I still cannot link my device to their site.
What other manufacturer rolls out a product that touts online support and updates but does not bother to flag the device on the website as not having support available yet?How many other people are going to order this device and get frustrated trying to connect to the internet only to eventually do what I did, call customer support and be told "oh, sorry, that device is new and not yet supported, try again in two weeks".They didn't even offer to call me when the problem was corrected, the onus is on the user.
Poor support, I hope this is not a harbinger of things to come.
For lack of support and lack of a message on their website that might prevent other new customers from spending 40 minutes of their time hopelessly trying to correct this companies mistakes, I give this company an "F" as in FAIL.Terrible product launch.
Click Here to see more reviews about: TomTom EASE 3.5 Inch Portable GPS Navigator (Red)
Product Description:
TomTom's EASE is an entry-level car navigation solution that's easy to use, ultra-portable, and packed with the latest technologies. This is an affordable GPS unit that lives up to its name, providing intelligent navigation for anyone--switch on and go, right out of the box.
Easy to use, intelligent navigation. Click to enlarge.
Simple two-icon touchscreen menu that provides quick access to search tools.
Integrated EasyPort mount folds flat against the device.
EasyMenu
TomTom's two-button EasyMenu makes getting on the road faster and easier. With just a few taps of the screen you'll be on your way to any destination in the U.S. Just enter the address on the touchscreen and your TomTom EASE guides you door-to-door with turn-by-turn spoken instructions including street names. 3D graphics help guide you to your destination.
Portable and Easy to Use
The EASE features a sleek, lightweight design and integrated EasyPort mount, making it the most compact TomTom device available yet. Drivers can easily fit the entire device and attached mount into a pocket, purse or small glove compartment.
Tele Atlas Maps
The EASE is preloaded with maps from Tele Atlas, covering more than 6.5 million miles of roadways in the US. Mmillions of points of interest enhance your traveling experience--easily find your favorite gas stations, hotels, restaurants, and more.
IQ Routes
TomTom IQ Routes Technology shaves time off even the shortest trip. IQ Routes calculates the fastest route possible based on time of day, so you'll always travel the smartest route.
MapShare
TomTom has the most accurate maps and with TomTom MapShare technology you can instantly modify street names, street direction, points of interest, and more on your own device. And with the "Help Me!" menu, there are added safety features so you can easily access local emergency providers such as police, fire stations and hospitals.
EasyPort Mount
The EASE comes with an integrated Fold & Go EasyPort mount. Permanently attached so you'll never lose it, the mount folds flat against the device, making it easy to take it with you from car to car.
What's in the Box
TomTom EASE With Integrated EasyPort Mount, User's Manual
Want to buy TomTom EASE 3.5 Inch Portable GPS Navigator (Red) at other amazon sites? Click the corresponding icon below:
